How We Work

Partnering with our Clients

Working with PSHSA consultants gives organizations access to free expert consulting services to help identify opportunities for improvement within their health and safety system. We offer up-to-date information on injury prevention initiatives, as well as recent or anticipated changes to legislation, codes and standards to ensure you meet your health and safety requirements. Our preliminary assessment provides a general review of your Internal Responsibility System (IRS) and helps to identify shortfalls in your current health and safety prevention programs. Our consultants will also help you create an action plan to address any gaps that you identify and provide advice to enhance your programs. The preliminary assessment service and follow-up consultation is absolutely free.

Working with Schedule 2 Employers

With more than 400 Schedule 2 employers among our members, PSHSA recognizes the different needs of Schedule 2 employers and customized solutions to help you round out your existing prevention programs.

Ultimately, our work is about continuous improvement – helping you to maintain and grow your prevention programs and foster a sustainable culture of safety. We can assist you to implement an injury prevention program, or transfer our knowledge to your team so that they can deliver programs or training internally without reliance on external consultants. We can also act as a link to a broader range of services from other associations, and bring you up-to-date information on legislation, current research, leading practices, and statistical analysis of your sector.

See our brochure for more information.

Specialized Services

Are you looking for specialized audits or assessments in your workplace? PSHSA has a number of specialized services to assist employers with their injury prevention programs, including Ergonomic Assessment, Program Audits, Industrial Hygiene and Emergency Services. We have a core group of specialized consultants available within each of our regional teams, including 12 ergonomists, available for consultants across the province. Click here for more information.

Maintaining a Strong Sector Focus

To create and sustain a safety culture is a journey. PSHSA firmly believes that a sustainable health and safety system requires the integration of safety into the core business of an organization – it can’t be a stand-alone program.  For PSHSA, this means that we need to work hard to understand your business and tailor our services to the unique demands of the sectors we serve.

Our teams have a wealth of sector experience and a strong commitment to deliver sector-specific products and services. We are customizing our key programs like the Health and Safety Management System to meet the needs of our different sector, and we continue to provide leading edge, evidence-based solutions adapted to the unique work environments of our clients. PSHSA also has three active sector-focused Advisory Councils – in Healthcare, Education and Culture, and Municipal and Community Affairs – which will help us to ensure that we continue to maintain a strong sector focus as we evolve.

Confidentiality Commitment

As of April 1st, 2012 the Public Services Health & Safety Association (PSHSA) became a Ministry of Labour transfer payment recipient.  This is part of an overall strategic change as set forth by the Ontario government following an Expert Advisory Panel’s report and recommendations. The changes stem from new legislation, Bill 160, which is aimed at streamlining Ontario’s Prevention System to better serve our clients.

Although there is a change in PSHSA’s relationships within the Prevention system, there is no change in how we work with our clients, or how we safeguard the confidentiality of client information.

PSHSA realizes the importance of maintaining confidentiality with our clients. Further, we also recognize that as our consultants develop strong strategic partnerships with our clients, this places them in a position of special trust and confidence and that you often share confidential information concerning your organization and its operations.  PSHSA is committed to maintaining confidentiality!

Should PSHSA, through the provision of the services, become aware of a serious, imminent danger to a worker’s or workers’ health and safety, PSHSA will immediately notify the client of the serious imminent danger.  If the client fails to address or eliminate the serious imminent danger, PSHSA is obliged to take steps to address the serious imminent danger to the worker(s), including the disclosure of the serious imminent danger to the worker(s) involved, the WSIB or Ministry of Labour as appropriate.

Developing a trusting relationship between PSHSA staff and its clients is a cornerstone of our consulting philosophy.  We assure you that PSHSA will maintain confidentiality and ensure a trustworthy relationship in all of our client interactions.

Click here to download a PDF version of the Confidentiality Commitment.