Workplace Violence Prevention Resources

The Workplace Violence Prevention in Healthcare Leadership Table (Leadership Table) was created in August 2015 with a goal to drive a positive shift in organizational workplace violence prevention efforts. Reporting to the Leadership Table, four Working Groups were established to develop recommendations and products aiming to strengthen prevention activities, accountability, communication, and supports in the following focus areas:

  • Leadership and Accountability
  • 
Hazard Prevention and Control
  • Communications and Knowledge Translation
  • 
Indicators, Evaluation, and Reporting

A report was prepared by the Project Secretariat of the Ministry of Labour and Ministry of Health and Long-Term Care, with the guidance and advice of the Workplace Violence Prevention in Health Care Leadership Table (Leadership Table) and its Working Groups. The report can be accessed here.

The recommendations and products in this report came together due to the collaborative partnerships, reinforced through the Leadership Table and its Working Groups. The Recommendations and Products referenced in the Report are provided below.

Leadership and Accountability

Recommendations

  1. 1. Transition Teams
    Create Transition Teams — sustainable groups of experts that can assist and provide advice with the implementation of Workplace Violence Prevention (WVP) tools and leading to improve a hospital’s WVP journey to excellence.
  2. 2. Workplace Safety Environmental Standard for Healthcare Workplaces
    Create a Workplace Safety Environmental Standard for Healthcare Workplaces
  3. 3. Embarking on a Journey to Create Psychologically Safe and Healthy Hospitals
    Develop resources and supports to help hospitals create a psychologically safe and healthy workplace based on the CSA Standard.
  4. 4. Amend OHSA to Allow Inclusion of a Designated Worker Member in Investigation
    Amend the Occupational Health and Safety Act to allow a designated worker member of the JHSC to be included in workplace violence investigations under certain circumstances.
  5. 5. Amend OHS Information for Investigations
    Amend the Occupational Health and Safety Act to create a requirement about the information to be provided to a worker who experienced a violent incident.
  6. 6. Healthcare Sector Plan Enhance Workplace Violence Section
    Include more details on legislative compliance and requirements in the workplace violence section of the Ministry of Labour’s (MOL) health care sector plan.
  7. 7. Changes to Accreditation Canada Standard
    Strengthen workplace violence language in Accreditation Canada’s Required Organizational Practice.
  8. 8. Changes to Accreditation Canada Required Organizational Practice
    Strengthen workplace violence language in Accreditation Canada’s Standard.

Products

  • Accountability Framework
    The Sustainable Accountability Framework will be used as a guidance tool for hospitals to outline who is accountable for what in a hospital organization.
  • Transition Toolkit
    An online resource for hospitals which contains leading/good practices in six key areas.
  • Assessment Tool that Assists Hospitals in Identifying where they are in their WVP Journey
    The assessment tool is intended to assist hospitals in self-identifying where they are in their workplace violence prevention journey. This tool is not intended to identify risks or hazards, merely to accompany the transition toolkit in providing organizations a starting point to identify any key component that they could improve upon such as policies and programs, and incident investigation/reporting.
  • Workplace Violence Prevention Checklist
    Workers in health care facilities face significant risks of workplace violence. This Health Care Checklist is designed as a prevention tool to enable health care and community care facilities to adopt leading practices when establishing systems and practices to prevent workplace violence.

Hazard Prevention and Control

Recommendations

Products

  • Pre Risk Assessment Survey
    A set of questions to be asked prior to conducting a risk assessment.
  • Terms of Reference for a WPV Committee
    Sample document that outlines the terms of reference for a Workplace Violence Prevention Committee in a hospital.
  • Triggers and Care Planning
    Resource to assist caregivers with identifying common patient triggers and mitigate risk of workplace violence through individualized care plans and other risk minimizing strategies.
  • Engaging Patients and Families in Workplace Violence Prevention and Sample Brochure
    Resource to help patients and families understand their role in their care and ability to contribute to a safe and healthy work environment, and sample brochure for patients, family members and visitors.
  • Training Matrix
    The training matrix is intended to be used as a guide to assist employers in ensuring that workers are trained to prevent and react to incidents of workplace violence, and internal policies and procedures, and roles and responsibilities based on their occupation and potential exposure to risk.

Indicators, Evaluation, and Reporting

Recommendations

Products

Communications and Knowledge Translation

Recommendations

Products

Visit workplace-violence.ca to access the PSHSA workplace violence prevention tools. You will also find a 5 step approach to building your workplace violence program.

Visit workplace-violence.ca