Microlearning Content Specialist

Two positions available


Position Summary


The Public Services Health and Safety Association is growing to meet the demands of a changing landscape that puts a spotlight on Occupational Health and Safety in Ontario. We are on a mission to be a leader in digital workplace health & safety solutions. Our team is innovative, creative, and passionate about helping bring Ontario workers home safely.

Reporting to the Director, Learning Technology, the Microlearning Content Specialist will be responsible for designing and developing the microlearning content for our new learning platform. They will collaborate with internal and external stakeholders to design and deliver innovate, digital solutions. They understand instructional design methodologies with an emphasis on microlearning and adult learning principles and how they apply to eLearning development.




PSHSA is funded by the Ministry of Labour, Immigration, Training and Skills Development and works with Ontario’s Public and Broader Public Sector employers and workers, providing training, consulting, and resources to reduce workplace risks and prevent occupational injuries and illnesses.


Major Accountabilities


  • Leads all aspects of developing microlearning solutions (discovery, design, development, delivery, launch and evaluation) for assigned projects across digital and blended experiences.
  • Design and develop core and reinforcement microlearning programs consisting of numerous topics and learning materials
  • Transform existing, complex topics into simple and effective microlearning materials like reference documents, short mLearning modules and videos
  • Create content reinforcement questions of varying levels of difficulty supported by Bloom’s Taxonomy and Kirkpatrick’s Training Evaluation model
  • Develop adaptive, creative and innovative microlearning experiences using an authoring tool (Evolve, Articulate Rise, Vyond)
  • Build mLearning solutions to meet up to WCAG 2.1 Level AA accessibility standard
  • Develop artwork and content using design software — Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere)
  • Establish evaluation strategies and feedback methods to ensure all products implemented meet learner needs
  • Manage various end-to-end ongoing engagement and program projects
  • Document quality assurance activities, drafts quality assurance policies and procedures; interprets and implements quality assurance standards
  • Identify best practice opportunities to ensure optimum time management, effective and compliant processes to provide service that exceeds customer expectations.
  • Review existing content and provide feedback to improve the learning experience through new technologies, gamification and interactivity
  • Evaluate the effectiveness of training through collection of feedback and analysis of other metrics. This includes the development and implementation of training measurement tools to assess training outcomes and on-going training needs
  • Uses insight from quantitative and qualitative research and trends in the marketplace to support idea generation and product concept development
  • Develops custom development specifications with clients and stakeholders when necessary
  • Collaborate with client experience, consultant team and other subject matter experts to ensure flawless execution of learning programs
  • Adapt and troubleshoot mLearning courses for optimal performance for the learning platform


Job Specifications


  • A university degree or equivalent education and experience
  • Formal training in Adult Education and/or instructional design
  • 3-5 years instructional design experience including digital, virtual instructor led, in-person and self-guided eLearning environments
  • Strong experience in developing microlearning content
  • Intermediate experience with Articulate 360 or Evolve preferred
  • Must possess a creative approach to mLearning development
  • Experience in graphic design, incorporating graphics, animations, digital audio, video, other multimedia elements & interactivity to support teaching and learning
  • Strong business acumen and understanding of learner experience strategy trends and able to translate those into training products
  • Demonstrates ability to synthesize and apply a variety of information (market, technical, customer, etc.) to new development
  • Experience with Learning Management Systems is an asset
  • Ability to work with a variety of stakeholders
  • Project management experience
  • Knowledge of the WCAG accessibility standard preferred


Details of the Role

Status: Permanent, Full-time

Hours of Work: 37.5 hours/week      

Location: Remote

Bargaining Unit Position: Yes

Travel Required: No

Classification: Grade 8



Application Details

Applicants are asked to forward their resume by email to careers@pshsa.ca, with “Microlearning Content Specialist” in the subject line by 4 p.m. on March 27, 2023 date.


As a reminder, at PSHSA we are all about doing business inclusively – that starts with having a diverse team. We encourage you to confidentially share any accessibility needs with our recruitment team should you successfully be chosen for an interview.






Public Services Health and Safety Association (PSHSA) is a transfer payment recipient of the Ontario Ministry of Labour, Immigration, Training and Skills Development and is responsible for the delivery of health and safety programs, services and solutions to Ontario’s public and broader public services. As one of four health and safety associations, operating under the Health & Safety Ontario banner, PSHSA is a trusted advisor to public sector organizations, large and small, seeking to reducing and eliminating work related injuries, occupational illnesses and fatalities.


Located across the province, our consulting teams provide prevention and safety advice, information and training based on leading practices and ongoing research. Together they serve more than 10,000 organizations and 1.7 million workers in the community and healthcare, municipal and public safety, education and culture sectors, aboriginal communities, and provincial government.


Working with system partners, employers and workers, PSHSA’s vision is driven by one simple but compelling idea: Enable a healthier and safer tomorrow for Ontario’s Public Sector Community. We have made great strides in Ontario, and each year there are fewer lost time injuries, and fatalities in the workplace – but we’re working to eliminate them completely.


Please visit our website at www.pshsa.ca for additional information.


PSHSA is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, PSHSA will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.


We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.


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