---
title: How to Pay an Invoice Online Using a Credit or Debit Card
description: "## Overview This guide explains how billing contacts can pay outstanding invoices online using a credit or debit card through the PSHSA Portal. This process can be used to pay invoices for private training sessions or for registrations where the…"
url: "https://www.pshsa.ca/help-centre/how-to-pay-an-invoice-online-using-a-credit-or-debit-card/"
updated: "2026-06-02"
category: Billing and Payments
tags:
  - Private Training
  - Public Training
---

# How to Pay an Invoice Online Using a Credit or Debit Card

## Overview

This guide explains how billing contacts can pay outstanding invoices online using a credit or debit card through the PSHSA Portal.

This process can be used to pay invoices for private training sessions or for registrations where the **Invoice** payment option was selected during online course registration.

## Before You Begin

- You must have a PSHSA Portal account.
- You must be the billing contact or have access to the account associated with the invoice.
- You will need a valid credit or debit card.

## Video Walkthrough

Prefer a visual walkthrough? Watch the video below for a step-by-step demonstration of how to pay an invoice online.

 [https://www.pshsa.ca/wp-content/uploads/2026/06/How-to-Pay-an-Invoice-Online-Using-a-Credit-or-Debit-Card.mp4](https://www.pshsa.ca/wp-content/uploads/2026/06/How-to-Pay-an-Invoice-Online-Using-a-Credit-or-Debit-Card.mp4)

## Steps

1. Go to [pshsa.ca/portal](https://www.pshsa.ca/portal).
2. Log in using your email address and password.![PSHSA Portal Log in Screen](https://www.pshsa.ca/wp-content/uploads/2026/05/Large-Pshsa-portal-log-in.png)
3. Select the **Managed Sessions** tab.![Select Session You want to Pay invoice forr](https://www.pshsa.ca/wp-content/uploads/2026/06/Managed-Session-Payment-demo.png)Locate the session associated with the invoice and select **Pay Invoice**.
    ![](https://www.pshsa.ca/wp-content/uploads/2026/06/Select-Pay-invoice.png)
4. Review the invoice details. Any outstanding invoices associated with the registration can be paid from this page.
5. Enter your payment information, including your credit or debit card details.
    ![Payment information page](https://www.pshsa.ca/wp-content/uploads/2026/06/Payment-Information-.png)
6. Select **Pay for Order** to submit your payment.
7. You will receive a payment confirmation for your records.

## Troubleshooting

- **I do not see the Pay Invoice button**
   Ensure you are viewing the correct session under the **Managed Sessions** tab. If you have multiple training sessions, confirm you have selected the session associated with the invoice you wish to pay.If your session is part of a private training registration, the **Pay Invoice** button will only appear after the training session has been completed.
- **My payment was declined**
   Verify your card information and available funds, then try again. Contact your financial institution if the issue persists.
- **I am unable to locate the invoice**
   Ensure you are viewing the correct session under the Managed Sessions tab.

## Need Help?

If you need assistance paying an invoice online, contact the Client Experience Team:

- Email: [clientexperience@pshsa.ca](mailto:clientexperience@pshsa.ca)
- Click the Live Chat button at the bottom right corner of the page.