35% of Canada’s workforce provide unpaid care for someone in need. Without effective workplace supports workers who balance work and care responsibilities are more likely to experience reduced performance, increased absences or they may decide to retire early or quit their jobs. This guide will help employers implement a comprehensive carer-inclusive and accommodating program which will ensure that these employees are supportive and productive. It will help you define organizational roles, develop policies and practices, engage senior leaders and employees, communicate and more. You should use this guide alongside the CSA Group Standard for carer-inclusive and accommodating organizations, regardless of employer size or industry sector. Any clauses referenced throughout this document correspond to the Canadian Standards Association documents B701-17: Carer-inclusive and accommodating organizations (the Standard) and B701HB-18: Helping carer-employees in your organization.